Legal

Introduction

Welcome to DigiAlmirah. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website digialmirah.com or make a purchase from our online store. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

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1. Information We Collect

At DigiAlmirah, we collect information that you voluntarily provide to us when you register on our website, place an order, subscribe to our newsletter, or contact us for support. The personal information we may collect includes:

• Full Name
• Email Address
• Phone Number
• Billing and Shipping Address (Lahore and across Pakistan)
• Payment Information (processed securely; we do not store card details)
• Order History and Preferences

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and browsing behavior on our site.

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2. How We Use Your Information

DigiAlmirah uses the information we collect for the following purposes:

• To process and fulfill your orders accurately and efficiently
• To send order confirmations, shipping notifications, and delivery updates
• To respond to your queries, complaints, or customer support requests
• To improve our website, product offerings, and overall shopping experience
• To send promotional emails and offers (only if you have opted in)
• To prevent fraudulent transactions and maintain the security of our platform
• To comply with legal obligations and resolve any disputes

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3. How We Share Your Information

We value your trust and do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners in the following limited circumstances:

• Courier and Delivery Partners — to facilitate the delivery of your orders
• Payment Processors — to securely handle payment transactions
• IT and Technology Service Providers — to maintain and operate our website
• Legal Authorities — when required by law, court order, or governmental regulation

All third parties are obligated to keep your information confidential and use it solely for the purpose it was shared.

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4. Cookies and Tracking Technologies

DigiAlmirah uses cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us:

• Remember your preferences and shopping cart contents
• Analyze website traffic and user behavior
• Deliver relevant advertisements and promotions

You can choose to disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain features on our website.

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5. Data Security

We take the security of your personal information seriously. DigiAlmirah implements industry-standard security measures, including SSL encryption, secure servers, and regular security audits to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.

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7. Your Rights

As a valued customer of DigiAlmirah, you have the following rights regarding your personal data:

• Right to Access — You may request a copy of the personal information we hold about you
• Right to Correction — You may request that we correct any inaccurate or incomplete information
• Right to Deletion — You may request that we delete your personal data, subject to legal obligations
• Right to Opt-Out — You may unsubscribe from our marketing communications at any time
• Right to Complaint — You have the right to lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us using the details provided below.

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8. Third-Party Links

Our website may contain links to third-party websites for your convenience and reference. DigiAlmirah is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

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9. Children’s Privacy

DigiAlmirah does not knowingly collect personal information from children under the age of 13. Our platform is intended for use by adults. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take prompt action to delete such data.

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10. Changes to This Privacy Policy

DigiAlmirah reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our website following any changes constitutes your acceptance of the revised policy.

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11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please do not hesitate to contact us.